Refund Policy

Welcome to AstroVoice.ai. We strive to provide accurate and personalized astrology predictions through our AI models, Oracle and Astra. Please read our refund policy to understand the terms under which refunds may be granted.

1. Digital Services

AstroVoice.ai offers digital services that are delivered electronically through our website. Given the nature of these services, we generally do not offer refunds once the service has been accessed or delivered.

2. Eligibility for Refunds

Refunds may be granted under certain circumstances, such as:

  • If you experience technical issues that prevent you from accessing the purchased service.
  • If there is a significant discrepancy between the service description and the service delivered.
  • If you mistakenly purchased the wrong service and have not yet accessed it.

3. Requesting a Refund

To request a refund, please contact our customer support team at [sarathi@astrovoice.ai] within 7 days of your purchase. Provide your order details and a description of the issue you encountered. We will review your request and respond within 5 business days.

4. Approval and Processing

If your refund request is approved, the refund will be processed to your original method of payment. It may take up to 10 business days for the refund to appear in your account, depending on your payment provider.

5. Non-Refundable Services

Certain services may be non-refundable, including but not limited to:

  • Services that have been fully delivered and accessed.
  • Promotional offers or discounted services.

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page, and it is your responsibility to review this policy periodically.

If you have any questions or concerns about our refund policy, please contact us at [sarathi@astrovoice.ai].

Thank you for choosing AstroVoice.ai. We are dedicated to providing you with the best online astrology experience through our innovative AI models and personalized predictions.